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Frequently Asked Questions

General Information.

• Prompt reply within a 6 day work week.
• International team for enhanced communication support.
• Access to all auction houses, and 100+ dealers.
• Micro tasks including parts purchase, business trip support and translation.

What are the main destinations for the vehicles you sell?

• Asia
• Europe
• America, and
• Southern African Countries

How many option sources to buy a vehicle?
We are providing a smooth and liable customer service for purchasing new and used cars (from stock, auction, dealers or end user) of Japanese origin and providing assistance up to your door all over the world. So you will get multiple reliable options to buy a vehicle.

Can I know about your sales number per month?
Car export is a modernized car trading and marketing firm headquartered in Hamamatsu Japan, handling approximately 50 cars a month.

Do you have any facility for Multiple language communication?
Yes. We have international communication support with several Languages ( English,Japanese,Chinese,Bengali,Hindi etc).

What is the speciality for customer support?
You will get 6 days support from 9am to 7pm. You can consult about related car purchasing with our team.

What happens to the vehicles that do not pass the inspection?
In that case we will re-auction the car. So, you should bear the re-auction service charge.